Aftersales Courses

The followings are the after sales courses provided by irsukhairul.com.

  1. Training needs and matrix analysis for after sales person
  2. The quality elements of a service center.
  3. The 4M's of service center.
  4. Periodical service maintenance quality checklist.
  5. Understanding warranty for dealers.
  6. 7 tasks.
  7. Effective managing customer complaints.
  8. Managing Equipment Tools & Calibration.
  9. Managing schedule waste collection.
  10. Body & Paint management.
  11. Customer Satisfaction Index (CSI).
  12. Managing technical task.
  13. Managing workshop operation.
  14. Managing Technical Training.
  15. Service Controlling For Workshop