Aftersales Courses

The followings are the after sales courses provided by irsukhairul.com.

1. Training needs and matrix analysis for after sales person
2. The quality elements of a service center.
3. The 4M’s of service center.
4. Periodical service maintenance quality checklist.
5. Understanding warranty for dealers.
6. 7 tasks.
7. Effective managing customer complaints.
8. Managing Equipment Tools & Calibration.
9. Managing schedule waste collection.
10. Body & Paint management.
11. Customer Satisfaction Index (CSI).
12. Managing technical task.
13. Managing workshop operation.
14. Managing Technical Training.
15. Service Controlling For Workshop.
16. Automotive Workshop, Dealers & Vendor development programs.
17. The Occupational Safety and Health Act 1994 for engineering & technology profession.
18. Product recall.